Enriching Soft Systems Methodology (SSM) With Hermeneutic in e-Government Systems Development Process
نویسندگان
چکیده
e-Government system has been developed in various countries. e-Government system can support the government's performance in serving the public. Because there are many aspects that must be considered, then the eGovernment system development process can be very complex. Soft Systems Methodology (SSM), that is based on soft system thinking, is suitable for use in the eGovernment system development process. Hermeneutic can be used to enrich SSM. Hermeneutic can be used to uncover knowledge, spesifically from the interview or Focus Group Discussion (FGD) result. Hermeneutic can be done using hermeneutic circle principle. Hermeneutic can be used in the first step, the second step and the sixth step of SSM.
منابع مشابه
The Relationships of Soft Systems Methodology (SSM), Business Process Modeling and e-Government
e-Government have emerged in several countries. Because of many aspects that must be considered, and because of there are exist some soft components in e-Government, then the Soft Systems Methodology (SSM) can be considered to use in eGovernment systems development process. On the other hand, business process modeling is essential in many fields nowadays, as well as in e-Government. Some resear...
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